Refund policy

1. Introduction

At TRDP Happy world pvt ltd, we are committed to providing high-quality fast-moving consumer goods (FMCG) and excellent customer service. To ensure transparency and understanding, we have established this Non-Refund Policy. By purchasing our products, you agree to the terms outlined in this policy.

2. Damaged or Defective Products

2.1 Reporting Issues

If you receive a product that is damaged or defective, please contact our customer support team within 2 days of receiving your order. We will require:
●    A description of the issue
●    Photos of the damaged or defective product
●    Your order number

2.2 Resolution

Upon reviewing your claim, we may offer one of the following resolutions:
●    A replacement product
●    Store credit for the value of the damaged or defective product

3. Incorrect Orders

If you receive an incorrect order, please notify us within 2 days of delivery. We will arrange for the correct items to be shipped to you at no additional cost.

4. Exclusions

This Non-Refund Policy does not apply to:
●    Products purchased through unauthorized sellers or third-party retailers
●    Products damaged by misuse, mishandling, or improper storage after delivery

5. Contact Us
If you have any questions or concerns about our Non-Refund Policy, please contact our customer support team at:
●    Email: Customercare@mymario.com
●    Phone: +91 11 4144 4151
●    Address: -12A AMALTAS AVENUE; WESTEND GREEN SAMALKA New Delhi 110038

6. Policy Updates
TRDP Happy World pvt ltd reserves the right to modify or update this Non-Refund Policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically to stay informed about our practices.

By purchasing our products, you agree to this Non-Refund Policy. Thank you for your understanding and cooperation.